Toastie Merchandise Terms & Conditions

• Company Details
  This website is operated by WARBURTONS LIMITED (registered number: 00178711) whose registered office is at Back o’ th’ Bank House, Hereford Street, Bolton, Lancashire BL1 8HJ.



• Description of Goods
  Warburtons Toastie mug is white porcelain featuring branding inside and out.
  Warburtons Toastie egg cup is white porcelain featuring branding on the outside.
  


• Pricing
  Warburtons Toastie mug: priced at £7.99 including VAT. Delivered free of charge in the UK, including Northern Ireland and the Channel Islands.
  Warburtons Toastie mug: priced at £4.99 including VAT. Delivered free of charge in the UK, including Northern Ireland and the Channel Islands.
  


• Payment
  Cheque payments only are accepted.
  


• Availability of merchandise
  Warburtons Toastie mugs and egg cups are available to UK residents only whilst stocks last.
  Once the maximum number of orders have been processed, no further orders will be taken, processed or payments taken. No substitute products will be provided.
  


• Cancelling an order
  Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within 7 working days of delivery.
  
  As soon as we receive notice of your cancellation of this order, we will refund the full purchase price if payment has been taken.
  


• Returns Policy
  All our goods are of exceptional quality and are inspected prior to despatch. Every effort is made to ensure the quality of the merchandise and we are confident that you will be delighted with your purchase.
  
  If you are not completely satisfied with your purchase, return it unused within 7 days of the delivery and we will credit you the full amount paid. This is in addition to your statutory rights. English law applies. All returns must be authorised by us.
  
  Please return the product with its original packaging, along with name, address and reason for return to Toastie Merchandise, PO BOX 1351, Huddersfield HD1 9ZP.
  


• Delivery Schedule
  Deliveries will only be made within the UK, including Northern Ireland and the Channel Islands. Please allow 28 days for delivery.
  


• Privacy
  Warburtons is committed to maintaining your privacy.
  
  In respect of the Toastie merchandising offer, we ask for your name, address, telephone number and e-mail address. This allows us to process and complete your order.
  
  We will not disclose or pass on any information that we collect about you.
  


• Security of information collected
  We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
  


• Feedback
  If you have any comments, queries or complaints relating to our privacy policy, please email us at  Talk2us@warburtons.co.uk Data collected is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes.
  


• Complaints Procedure
  Complaints, comments and enquiries can be addressed in writing to: Warburtons Toastie Merchandise, Customer Care, Warburtons Limited, Hereford House, Hereford Street, Bolton, BL1 8JB.